So Flipkart has walked away from the net neutrality flaying Airtel Zero
platform. And all because of the tenacity of aware and aligned web
users. But there’s a storm coming...
With Flipkart backtracking on their Airtel Zero association, Internet users across the nation have won a battle for net neutrality. But a war looms ahead.
As a nation, we now stand at the confluence of looming
digital trends that are poised to propel us to immense heights as an
advancing people: the impending 4G wave, increasingly affordable
smartphones and ubiquitous broadband availability all point to a
not-too-distant future that will, in greater ways, impart ever higher
levels of convenience and efficiency in our daily lives.
As the nation’s consumers get online in droves--often with
smartphones being the delivery mechanism of their first Internet
experience--the entire ecosystem in India and the world will want a
piece of this massive pie. From near-daily launches of new smartphones
to web services that facilitate booking everything from a spa to a
vacation, we as consumers are being lured from every conceivable
direction.
In the excitement to woo (and corner) as many parts of the
market as possible (while simultaneously keeping revenues at the
forefront), we’ve seen that online businesses--both new and
established--have flirted with business practices that haven’t always
been above board. From sneaking in new consumer agreement clauses
that result in consumers spending more to aiming to partner with telcos
for furthering adoption of their own platform, it’s literally the Wild
West out there.
In the face of such frantic movement and with the absence
of a ratified legal framework that clearly defines what can and can’t be
done in the online space, this entire Airtel Zero and Flipkart net neutrality
issue was an explosion waiting to happen. But the upshot? It has made
consumers sit up and take notice of the fact that their freedoms are at
stake. The ensuing SaveTheInternet.in
campaign has seen over 319,000 (and counting) mails being sent to the
TRAI in under a week: an overwhemling indication of how close this has
hit to home.
But now that Flipkart has unequivocally announced their detachment from the Airtel Zero
platform while pledging wholehearted support to all things Net
Neutrality, it begs questions: would they have done this had they not
been at the receiving end of such a massive s***storm? Did this renege
happen because of grand benevolence on their part or because the
Internet milieu wised up to them? Also, how many more online service
providers and cellular/broadband operators are waiting in the wings to
sneak a quick one past us? The answers are likely to shock us, but the
one lesson this episode has taught is that as a nation of Internet
users, it pays to be vigilant.
The ball is clearly in the TRAI court as the deadlines to
weigh in on the net neutrality issue approach. But until then, we cannot
afford to let down our guard. We must always be on the lookout for any
sign of transgression to our digital and online rights, as there are
bound to be many.
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