OnePlus One, a new entrant in the Indian market has been facing technical problems before its arrival. The official partnership between Cyanogen and OnePlus has now been cancelled.
However, OnePlus One, which will launch in India on December 2, has posted an apology letter on its official blog. Titled – A letter to our Indian fans, the company stated that their system will be based on Lollipop and unfortunately not on CyanogenMod.
Previously, Cyanogen had announced that it will carry out commercial operations in 17 countries along with OnePlus. But unfortunately, Cyanogen has denied the support on the OnePlus One handsets for the Indian market.
Read: How to get your OnePlus One handset in India this December
OnePlus further stated, ‘We can’t explain Cyanogen’s decision because we don’t fully understand it ourselves. But we can explain exactly how we’ll continue offering our fans in India an amazing user experience and support for this device.’ It also promised its customers that OnePlus One will receive frequent OTAs.
Meanwhile, media reports state that Cyanogen has signed up a deal only with Micromax and gained exclusive rights in India.
Recently, the users of OnePlus One handsets have also faced touchscreen issues and attacked by a software bug as well. The company is conducting several tests on improvising its manufacturing process.